Need to make simple configuration changes in your equipment? Forgot to type in an important command? Maybe you need something more complex to be done.

We have a 24 x 7 x 365 on-demand service available for you to send us your specific request about the job you need to be done and we will proceed to do it.

Our service includes:

• Basic observation of indicators displayed on the equipment
• Check and secure cabling
• Equipment resetting
• Card installing, removing, resetting and / or replacing
• Equipment Configuration
• Troubleshooting
• Loop back and signal testing

At the end of each task the customer will receive a complete report of the tasks performed and their respective results.

For details about this service, please see our Hands-On Service Brochure (PDF)