Customers

What our customers say

With over 100 international ISPs, carriers, content providers, CDNs, telcos and enterprise clients all over the world, IX Reach has become an unrivalled and trusted global network connectivity provider.

We strive to provide the highest quality network services and customer support to our clients. This is our company ethos. We have provided some feedback from our customers below to show that we deliver on our promise:

Greg Hankins, Hardware Manufacturing Company

“I’ve been using IX Reach for IP transit and remote peering for over four years. Their services have been extremely reliable with great communication on installation, planned maintenances and outages. The one issue I had was resolved quickly by an engineer in London during the middle of the night so I’m confident in their 24/7 support as well.”

Remco van Mook, CEO, Slashme

“I’ve found working with IX Reach simple, fast and efficient.

My company connects to multiple Internet Exchanges through IX Reach’s remote peering services – the on-boarding process was slower than expected, but the delay was with the IXs themselves, not IX Reach. The service so far has been excellent with a highly responsive NOC and engineering team – even out of hours.

The IX Reach remote peering solution offers a very efficient solution to quickly get a lot of Interconnections for my network up and running. I’ll definitely look at other opportunities to use their services in the future.”

Director, global TLD and DNS provider

“IX Reach enabled us to quickly and affordably expand our network footprint. Working with IX Reach has been a great experience. You can rely on their skills and experience to make your network expansion a well designed plan with successful implementation results.”

Senior IP Architect, global data centre

“We’ve been a customer of IX Reach for more than a year now. They have consistently shown us a fast response, constant communication, great experience and excellent time management, and have always delivered ahead of schedule for us, even when we have needed turnarounds of less than seven days! They remain our preferred connectivity provider in Europe.”

Technical Director, business ISP

“We selected IX Reach for our European peering expansion. They managed everything for us including the IX connection process which saved us time and we were able to start bringing up new peers within days of placing the order. Our experience of working with IX Reach continues to be both professional and of excellent quality, and we’re always more than happy to recommend them.”