What do our customers say about working with us?

We have a huge range of customers! We have ISPs, content providers, gaming, social media, and online shopping companies just to name a few and they’re based all over the world. We work closely with them to provide them with the network solution they need to excel, grow and expand. Here’s what a few had to say about us:


Scott Wilsey, CTO, Insight Catastrophe Group

“As a technology company in the insurance industry, our customers depend on us to offer them software that is quick, reliable and easy to use. After a not-so-great experience with a previous vendor, we switched to IX Reach to provide us direct connect services to AWS. IX Reach completed our circuit turn-up on time and provided a very high-quality service that was extremely reliable and affordable. If IX Reach provides services in your area, I highly recommend that you consider them for your connectivity needs.”


Scott Ullrich, Director of Global Engineering, Zendesk

“Partnering with IX Reach has enriched our platform by adding robust capability to scale and sustain heavy traffic demands during explosive growth periods. This was a turnkey solution with immediate enablement, stability that is unmatched, and IX Reach is one of our most valued and respected service providers. We signed onto more than just a peering community; we signed onto success.”


Lay Khuan Soh, CEO, SG.GS

“IX Reach’s key strength is their ability to customize the services for the requirement of the customer.  If the off-the-shelves products and services don’t meet your needs; do speak with their sales people who could tailor make a solution for you.  We have enjoyed the bundled remote peering service and appreciate the flexibility and the ability to optimize the service.”


Todd Coleman, CEO, eStruxture

“Our partnership with IX Reach is hugely valuable to us and augments our ever-growing ecosystem of carriers and cloud services. Our customers are able to avoid open networks by connecting directly to hyper-scale cloud providers and benefit from increased speed and security and lower latency. The leading elastic interconnect platform provided by IX Reach enables customers to securely access major peering points and a rich portfolio of products and services such as hyper-scale cloud providers, SaaS providers and partners, via a single connection.”


Remco van Mook, CEO, Slashme:

“I’ve found working with IX Reach simple, fast and efficient.

My company connects to multiple Internet Exchanges through IX Reach’s remote peering services – the on-boarding process was slower than expected, but the delay was with the IXs themselves, not IX Reach. The service so far has been excellent with a highly responsive NOC and engineering team – even out of hours.

The IX Reach remote peering solution offers a very efficient solution to quickly get a lot of Interconnections for my network up and running. I’ll definitely look at other opportunities to use their services in the future.”


Greg Hankins, Hardware Manufacturing Company:

“I’ve been using IX Reach for IP transit and remote peering for over four years. Their services have been extremely reliable with great communication on installation, planned maintenances and outages. The one issue I had was resolved quickly by an engineer in London during the middle of the night so I’m confident in their 24/7 support as well.”


Frank Dudek, Senior Network Architect, eBay Classifieds:

“IX Reach has been acting as a connectivity solution provider for us for several years. During this time, we have found IX Reach to be a committed and reliable partner who is able to deliver solutions even within tight deadlines.

With their comprehensive support, the company representatives continue to meet our high expectations with regards to timely and accurate communication and execution.
Most recently, IX Reach was able to deliver one of our migration projects, an Internet Exchange fibre link, within a very short timescale indeed.

In summary, we have no hesitation in recommending the services of IX Reach.”


Sylvia Bertram, Director of Bandwidth, Terremark Verizon:

“Our company has been doing business with IX Reach for several years and we have always been very pleased with their responsiveness and ability to exceed expectations. They are thorough and concise, honest, have good documentation and proper billing systems.
We have been very pleased with their attention to detail and ability to personalise our relationship and be most professional on their service delivery. We would recommend their services to any company.”


Director, Global TLD and DNS Provider:

“IX Reach enables us to quickly and affordably expand our network footprint. Working with IX Reach has been a great experience. You can rely on their skills and experience to make your network expansion a well designed plan with successful implementation results.”


Senior IP Architect, Global Data Centre:

We’ve been a customer of IX Reach for more than a year now. They have consistently shown us a fast response, constant communication, great experience and excellent time management, and have always delivered ahead of schedule for us, even when we have needed turnarounds of less than seven days! They remain our preferred connectivity provider in Europe.