News / November 21, 2018
Press Release: IX Reach appoints new Head of Service and Operations
Manchester, UK – 21st November 2018: IX Reach, global leader of connectivity, remote peering and SDN cloud connectivity has appointed Matthew Marsh as its new Head of Service and Operations with immediate effect.
Matthew joins IX Reach with a proven track record of defining and managing clear processes and procedures in order to provide consistent, high quality support to a wide customer base. Being ITIL certified – a qualification utilised by some of the most high-profile organisations in the world, including HSBC and NASA – Matthew brings over 17 years of management experience with a broad background in supporting multiple customers in a mobile service provider and carrier environment across all aspects of technology and function.
Matthew’s career history includes roles at startups and global companies including 13 years at Calyx Managed Services in multiple network and service support roles, Console Connect before its 2017 acquisition by IX Reach and Dataspire Solutions .
Based at IX Reach’s HQ in Manchester, Matthew will be using his excellent organisation and communication skills to engage with customers and partners delivering outstanding customer service to build and grow relationships and improve communication across the company.
About IX Reach
IX Reach is a global solutions provider offering SDN direct interconnection to all major cloud providers, remote peering at key internet exchanges, high-speed point-to-point/multipoint ethernet private line, IP BGP transit and colocation.
We offer a portfolio of cost effective network services enabling carriers, ISPs, content and service providers to quickly and easily increase their network footprint and connect to the cloud without the need to invest heavily in owned infrastructure.
Discover new markets and endless possibilities with IX Reach visit www.ixreach.com.
To speak to a member of the team about our services, please email or call us:
enquiries@ixreach.com
Europe:+44 845 013 0845
USA: +1 877 671 4734